Empire Today, LLC features to promote and put in, and does sell and put in flooring products and solutions such as carpet, wood flooring and various associated merchandise.
confirmed them the home With all the piece for household furniture. Again, talked among on their own and was then requested should they ended up putting in the carpet round the home furnishings. Really?! No, I reported. I had been advised you would transfer the furniture. Again, chat chat speak. Not understanding what was taking place. They then showed me the carpet and questioned which carpet went into which room. I told them. They requested for payment (You need to fork out right before they put in) I then reconfirmed concerning the tack becoming glued down Which taking an additional working day. I had been instructed that profits failed to fully grasp their career. It could acquire in the future for full put in. Once they began I started to listen to nailing. I freaked out and went and seemed. They were nailing down the tack. I called Empire and questioned why they had been nailing down the tack. I was then explained to I'd receive a call from the install supervisor after they acquired to The underside of it...one hour goes by and they are nonetheless nailing. I ultimately go in and ask with regards to the nailing. I'm then advised that they've to nail the tack into the ground, but that It truly is only within the grout. I never received a call back. I am very guaranteed the tile underneath the carpet is ruined. The quantity of hammering that went into nailing into the floor is I am sure sufficient to damage time around it. In addition they remaining marks all around the pained foundation boards. I would not suggest Empire based on the working experience I had. Not professional in anyway plus the communication is Terrible.
Uhmmm NO. We aren't concerned about Everything you receives a commission, we wish to be reassured that we get what We've been paying for! Beware... Out of a few estimates they may have underestimated the sq footage which could be problematic later, They're pleasant and well mannered.... Right up until you ought to examine the fine print or choose time to grasp what you are signing.... My husband deals with lawful contracts day-to-day with numerous bucks at stake, and he is not intending to sign a contract with Empire for some carpet with no reading it. Needless to say, the salesman was escorted away from my house...
I received no connect with in any respect. I named Empire and defined the whole scenario and the cust svc representative just scheduled me for an additional appointment on January 12, 2015. No apology for The existing inconvenience. Alright high-quality. I ought to get an estimate to see what I'm dealing with so I conform to the January twelfth appointment. Now I had an entire 7 days to mull this more than and Verify on-line, but lifestyle got in the way in which and subsequent matter I knew January 12th was below.
This company subcontracts The work much like most so we have been there with the install. The concluded products does not look negative, my concern are transition factors ( tile to the new floor and doorways to the outside. They ( subcontractors ) gave us the choice of gold bar or simply a rubber transition piece instead of having the right products (equipped by Empire) to build that seamless transition that everybody needs. So Empire we usually are not pleased with you or your salesman. The subcontractor was fantastic and has offered to assist wherever they're able to.
I informed him I am not happy with the carpet transform, and household furniture was greatly weakened and the seam on the carpet all around the property was greatly seen. He informed me the carpet is just not thick adequate for my residence, and can shed. So fundamentally, Empire should re put in the carpet again, and he would appear do the modify.
She was not satisfied with my reaction and went to check the areas I had been covering. She by no means pulled out a tape evaluate to measure after which introduced in her samples. I are actually carrying out my study and had 2 other corporations supply me a estimate for laminate Wooden flooring.
*If the installers arrived, they were being stunned which i had a "houseful" of furnishings. You created my estimate so you are aware of and also have observed the quantity of home furniture I individual.
But I am just prepared to Learn how Substantially it'll Price me. Now Consider I've in no way ordered carpet prior to so I'm admitting I was clueless. But this $99 space sale Appears wonderful and Despite the included expense of the item it can't be that lousy.
Quit subsequent Sindy B. read this four/28/2016 I are in Laguna Niguel and for the 2nd time due to the fact I've lived in my condo I have used Empire Today for flooring and couldn't be more delighted. I really have to support and Stay by yourself so I try to do as much moving of items in advance of appt.
A person that makes specific they won't get our business. I assume they're able to afford to refuse a heat lead. It really worked out nicely for me. Soon after coming to Yelp to complain, I discovered a couple other businesses to bid us. Good way to help make your costly TV commercials give organization to your opponents!
I bought a call from Empire today on Saturday morning at eight am which the installer had a household crisis and they're going to really need to reschedule.
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